Frequently Asked Questions(FAQ)

Web hosting is a service that allows you to publish your website on the internet. It provides the necessary technology and storage for your website to be accessible online. Without web hosting, your site wouldn’t be visible to the public.

Mamphost offers a variety of hosting solutions, including shared hosting, VPS hosting, dedicated servers, Email hosting, and cloud hosting. Each type caters to different needs, from small personal websites to large, resource-intensive business platforms.

The best hosting plan depends on your website's traffic, size, and technical requirements. Mamphost provides tailored consultations to help you determine which plan matches your specific needs, ensuring optimal performance and scalability.

Mamphost offers a 99.9% uptime guarantee, ensuring your website stays online and accessible to users almost all the time. This reliability helps maintain customer trust and supports consistent web traffic.

Yes, Mamphost provides 24/7 customer support through live chat, email, and phone. Our dedicated team is always ready to assist with any issues or questions you may have.

Mamphost offers free website migration services for new customers. Our expert team handles the process to ensure a smooth transfer without any data loss or downtime.

Mamphost prioritizes the security of our clients’ websites by implementing firewalls, DDoS protection, SSL certificates, and regular malware scans. Our advanced security protocols help protect your site from cyber threats.

SEO (Search Engine Optimization) is the practice of optimizing your website to improve its visibility in search engines like Google, Bing etc. Good SEO can drive more traffic, increase brand awareness, and boost your website's credibility.

Mamphost’s SEO consultation involves a comprehensive analysis of your website, keyword research, on-page and off-page optimization strategies, and recommendations tailored to your business goals. This helps improve your site’s ranking on search engine results pages (SERPs).

Yes, Mamphost provides custom web design services tailored to your brand and business needs. Our team works closely with you to create visually appealing, user-friendly websites that align with your goals.

Mamphost offers affordable web hosting packages tailored to students in Zambia. Prices start at just ZMW 27 per month for our basic plan, which includes essential features such as a free domain, 24/7 customer support, and ample storage space to meet students' needs. We understand that students may require flexibility, so we also offer discounts and flexible payment options. To learn more or to check for any special student promotions, please contact our support team.

Public cloud services are shared across multiple users, making them cost-effective and scalable. Private cloud services are dedicated to a single organization, offering enhanced security and control. Mamphost offers both, allowing you to choose based on your requirements.

VPS (Virtual Private Server) hosting offers a dedicated portion of a server’s resources, providing you with more control and customization compared to shared hosting. With VPS hosting from Mamphost, you’ll enjoy enhanced performance, scalability, and security for your website or application.

Absolutely! At Mamphost, we understand that every website has unique requirements. That’s why we offer customized hosting packages to match your specific needs and preferences. Just let us know your requirements, and our team will work with you to create a hosting plan that fits your website perfectly.

Absolutely! We provide a 20% discount on our annual hosting packages. This means you can enjoy premium hosting services at a more affordable rate when you choose to pay annually.

At Mamphost, we understand that life can sometimes throw unexpected situations your way. That’s why we offer a convenient 5-day grace period for late payments. In the event that you need a little more time to settle your payment, you have the option to request an extension. Our dedicated support team is available to help, and they will gladly assist you in identifying the best solution to suit your needs.

 about safety big time — and so do your site's visitors. With a Shared Hosting account, you get an SSL certificate for free to add to your site. In this day and age, having an SSL for your site is a no-brainer best practice. Not only does an SSL help your visitors feel safe interacting with your site — this is particularly important if you run an e-commerce site.

 about safety big time — and so do your site's visitors. With a Shared Hosting account, you get an SSL certificate for free to add to your site. In this day and age, having an SSL for your site is a no-brainer best practice. Not only does an SSL help your visitors feel safe interacting with your site — this is particularly important if you run an e-commerce site.

Mamphost provides a variety of convenient payment options to suit your preferences. You can easily make payments using mobile money services, including Airtel Money, MTN, and Zamtel. This flexibility allows you to select the payment method that works best for you.

 about safety big time — and so do your site's visitors. With a Shared Hosting account, you get an SSL certificate for free to add to your site. In this day and age, having an SSL for your site is a no-brainer best practice. Not only does an SSL help your visitors feel safe interacting with your site — this is particularly important if you run an e-commerce site.

 about safety big time — and so do your site's visitors. With a Shared Hosting account, you get an SSL certificate for free to add to your site. In this day and age, having an SSL for your site is a no-brainer best practice. Not only does an SSL help your visitors feel safe interacting with your site — this is particularly important if you run an e-commerce site.

 about safety big time — and so do your site's visitors. With a Shared Hosting account, you get an SSL certificate for free to add to your site. In this day and age, having an SSL for your site is a no-brainer best practice. Not only does an SSL help your visitors feel safe interacting with your site — this is particularly important if you run an e-commerce site.

 about safety big time — and so do your site's visitors. With a Shared Hosting account, you get an SSL certificate for free to add to your site. In this day and age, having an SSL for your site is a no-brainer best practice. Not only does an SSL help your visitors feel safe interacting with your site — this is particularly important if you run an e-commerce site.