Privacy Policy

Effective Date: 2nd June, 2023

Welcome to Mamphost! This Privacy Policy describes how Mamphost (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you access or use our web hosting services and visit our website. Protecting your privacy is of utmost importance to us, and we are committed to ensuring the security and confidentiality of your personal information. Please take a moment to read this Privacy Policy carefully.

1. Information We Collect

1.1 Personal Information
When you sign up for our web hosting services or visit our website, we may collect certain personal information from you, including but not limited to:
– Your name, email address, and contact information.
– Payment information, such as credit card details or bank account information.
– Information related to the services you purchase or inquire about.
– Correspondence and communications with us, including support inquiries and feedback.

1.2 Log Data and Analytics
When you use our website or services, we may collect certain information automatically, including:
– Your IP address, browser type, and operating system.
– Date and time of access.
– Pages viewed and actions taken on our website.
– Referring URL and website navigation information.

2. Use of Information

2.1 Provide and Improve Services
We may use your personal information to:
– Provide the services you request, including domain registration and web hosting.
– Process your payments and fulfill your orders.
– Communicate with you regarding your account, invoices, and support inquiries.
– Personalize your experience and tailor our services to your preferences.
– Monitor and improve our services, website, and customer support.

2.2 Marketing and Promotions
With your consent, we may use your personal information to send you promotional materials, newsletters, and marketing communications. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the messages or by contacting us directly.

2.3 Legal Compliance and Protection
We may use your personal information to comply with applicable laws, regulations, and legal processes. Additionally, we may use and disclose your personal information to protect our rights, property, and safety, and the rights, property, and safety of our users and others.

3. Information Sharing

3.1 Service Providers and Partners
We may share your personal information with trusted third-party service providers and partners who assist us in delivering our services and improving our operations. These service providers and partners are bound by contractual obligations to protect the confidentiality and security of your personal information.

3.2 Legal Requirements
We may disclose your personal information if required by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security of your personal information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.

6. Your Rights

You have certain rights regarding your personal information, subject to applicable laws. These rights may include the right to access, update, correct, or delete your personal information. To exercise these rights or to make a privacy-related inquiry, please contact us using the information provided below.

7. Third-Party Links

Our website and services may contain links to third-party websites, plugins, and services. Please note that we are not responsible for the privacy practices of such third parties. We encourage you to

read their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without verified parental consent. If you believe we have inadvertently collected personal information from a child, please contact us so that we can take appropriate measures to remove such information from our records.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website. Please review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Mamphost
Address: 4096A Meanwood Kwamwena phase 3 Chongwe, Lusaka, Zambia.
Email: support@mamphost.com
Phone: +260970108140

Thank you for entrusting Mamphost with your web hosting needs. We are committed to protecting your privacy and providing you with exceptional service.